Responsible Gaming

Our Commitment to Responsible Gaming

At campingdulacdelest.ca, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

Online gambling in Canada is only available to individuals who are 18 years of age or older (or the legal age of majority in their province). We take age verification seriously and reserve the right to request proof of age before processing withdrawals or allowing continued play. If you are not of legal age to gamble, please do not participate.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you know, please seek help immediately:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family or friends
• Spending more time or money on gambling than intended
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or pay off gambling debts
• Experiencing mood swings or irritability when unable to gamble
• Failed attempts to cut back or stop gambling
• Lying about the extent of your gambling activity

Self-Help Tools & Responsible Gaming Features

We provide tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a cap on how much you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders during play about how long you've been gaming and how much you've wagered
• Session Limits: Set time limits for your gaming sessions
• Self-Exclusion: Voluntarily exclude yourself from our platform for a specified period if you need a break from gambling
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

Contact our customer support team to activate or modify these tools at any time.

Support & Resources in Canada

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Canadian Resources

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  Provides prevention, research, and support services for problem gambling in Canada
• Problem Gambling Services - Canada
  Many provinces offer free counseling services. Contact your provincial health authority or search "problem gambling services [your province]"

International Resources

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Call: 1-800-GAMBLER (1-800-426-2537)
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom - National Self-Exclusion Scheme)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au

Take Action Today

If gambling is causing you harm, please seek help now. There is no shame in reaching out. Trained counselors are available 24/7 to provide support, advice, and treatment options. Your wellbeing is important to us and to the communities we serve.

Remember: gambling should be fun. If it stops being fun, it's time to stop and seek support.